Privacy Policy

We may collect personal information in the following ways:

a) Information You Provide to Us

When you contact us, request a quote, schedule a visit, or submit a form, you may provide:

• Name and last name

• Email address

• Phone number

• Project details (location, materials, measurements, timelines, preferences)

• Any other information you choose to share

b) Information Collected Automatically

When you browse our website, we may automatically collect certain information, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website or source

• Approximate location (city/region)

This information may be collected using cookies and similar technologies, including analytics and advertising tools described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes or project guidance

• Communicate with you about services, availability, and next steps

• Improve our website and user experience

• Understand website performance and visitor behavior

• Support marketing and advertising efforts (where applicable)

• Protect against fraud, abuse, or unauthorized activity

• Comply with legal obligations

We do not sell your personal information

3. Cookies, Analytics, and Advertising Technologies

We may use cookies, pixels, and similar technologies to operate, improve, and market our Services. These technologies may include:

a) Essential Cookies

Used to ensure the website functions properly and securely.

b) Analytics Tools (e.g., Google Analytics)

We may use tools such as Google Analytics to understand how visitors interact with our website, including pages visited, session duration, and general traffic sources.

Google Analytics may collect information such as your IP address and device identifiers. Google may use this information according to its own privacy policy.

c) Advertising Tools (e.g., Meta Pixel)

We may use advertising technologies such as the Meta Pixel to measure campaign performance and to show our ads to people who may be interested in our services.

These tools may track your interaction with our website and help us understand the effectiveness of our marketing.

Managing Cookies

You can manage or disable cookies through your browser settings. You may also be able to control personalized advertising through the settings of the platforms where you see our ads.

Disabling cookies may affect certain site features.

4. Marketing Communications

If you provide your contact information, we may send you communications related to:

• Your inquiry or project request

• Service updates and follow-ups

• Promotional messages (only where applicable)

You may opt out of marketing emails at any time by contacting us or using the unsubscribe option when provided.

5. Sharing of Personal Information

We may share personal information only when necessary, including:

• With service providers who support website hosting, analytics, advertising, CRM systems, or customer communication

• When required to comply with a legal obligation, court order, or lawful request

• To protect our rights, privacy, safety, and property, and that of our users

• In connection with a business transfer (such as a merger, acquisition, or asset sale)

When we share data with service providers, we require them to protect it and use it only for authorized purposes.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Requesting access to personal information we hold about you

• Requesting correction or deletion

• Withdrawing consent where consent is the basis for processing

• Opting out of marketing communications at any time

To exercise any of these rights, contact us at:

hello@naturalstonecabo.build

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

11. International Users

If you access our website from outside Mexico, your information may be processed in Mexico or in other jurisdictions where our service providers operate. Data protection laws may differ from those in your location. By using our Services, you consent to this processing.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of the Services after updates indicates acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, you can contact us at:

Natural Stone de Mexico

Email: hello@naturalstonecabo.build